Sharjah Airport Travel Agency (SATA) Careers 2025 – Call Centre Agent Vacancies in UAE
Are you a skilled customer service professional looking for a career in the UAE travel and tourism sector? Sharjah Airport Travel Agency (SATA) is now inviting applications for the role of Call Centre Agent. This opportunity is ideal for individuals with excellent communication skills, experience in travel bookings, and a passion for delivering top-quality customer stourism
About Sharjah Airport Travel Agency (SATA)
SATA is a trusted subsidiary of Sharjah Airport Authority, recognized as one of the leading travel service providers in the UAE. With decades of experience, SATA has built a strong reputation by offering:
- Airline ticket reservations and flight bookings
- Hotel accommodation and customized holiday packages
- Corporate travel solutions
- Tailored services for both leisure and business travelers
By combining technology with personalized services, SATA continues to be a preferred travel partner for thousands of clients across the UAE and internationally.
Job Vacancy – Call Centre Agent
PositionCall Centre AgentLocationUnited Arab EmiratesJob TypeFull-TimeExperience RequiredCustomer service background; knowledge of GDS systems (Galileo, Amadeus) preferredLanguagesEnglish (Arabic preferred)PreferenceMale candidates (applications open to all qualified professionals)
Key Responsibilities
Responding to customer queries regarding flights, hotels, and holiday packages
Managing reservations using Global Distribution Systems (GDS) such as Galileo and Amadeus
- Providing accurate fare details, itineraries, and travel policies
- Assisting customers via phone, email, and live chat
- Resolving customer issues quickly to ensure satisfaction
- Following company standards and industry best practices
Candidate Profile
- The ideal applicant should have a combination of customer service and technical skills:
- Strong communication skills in English (Arabic is an added advantage)
- Experience in a travel agency, airline, or call centre role
- Familiarity with GDS booking platforms
- Ability to handle pressure and multitask efficiently
- A professional approach with a customer-first attitude
Why Work at SATA?
Work in a supportive, multicultural, and professional environment
Hands-on experience with the latest travel booking tools
Opportunities for career growth and skill development
Direct exposure to serving international travelers and corporate clients
How to Apply for SATA Careers 2025
If you are interested in this exciting role, send your updated CV to the official email address below:
📧 Email: hr@satatravels.com
- Applicants are encouraged to highlight:
- Customer service experience
- Knowledge of Galileo/Amadeus GDS
- Language proficiency (English/Arabic)
- Any certifications in travel and tourism
Conclusion
The Call Centre Agent job vacancy at Sharjah Airport Travel Agency (SATA) is a great opportunity for those passionate about customer service and travel. With its strong reputation and commitment to excellence, SATA offers the perfect platform to build a successful career in the UAE’s fast-growing tourism and aviation industry.
Don’t miss out – apply today and become part of one of the UAE’s most respected travel service providers!